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For what kind of organizations is Steam-connect suitable?
Steam-connect is designed to work for any team size. Whether you manage a small group of agents or run a large contact center, the platform adapts to your needs. You can scale instantly, add users easily, and only pay for what you actually use. This makes it ideal for both growing businesses and well-established operations.
How long does implementation take?
Most teams are live within just a few days. Our specialists guide you step by step. From setup and configuration to training and support, we make sure your team can start using the platform with confidence. There is no disruption to your daily work and no complicated installation process.
Can I change Suits later?
Yes, you can. Whenever you activate an additional channel, like chat, email or social messaging, your account automatically migrates to the Omnichannel Suite. This happens seamlessly, without interruptions or complex steps, so you’re always ready to scale when your needs grow.
Is Steam-connect compliant with data protection laws?
Yes. Steam-connect is fully compliant with all European privacy standards. All data is stored in secure data centers located in the Netherlands. The platform is certified under ISO 27001 and NIS2, and includes features like data encryption, anonymisation workflows, and privacy-first design. You can serve your customers with confidence, knowing their data stays protected.